ITIL Service Transition (ST)
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This volume covers the longer term change management and release practices. It provides guidance for the transition of IT services into the business environment.
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It includes the following topics:
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| — | Managing change (organizational and cultural) |
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| — | The principles of service transition |
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| — | Methods, practices and tools |
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Fundamentally, it covers how to create a transition strategy from service design and transfer it to the production (business) environment.
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The ITIL Service Transition volume itself is published by, and can be obtained directly from, TSO Books |
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