ITIL Service Transition (ST)
This volume covers the longer term change management and release practices. It provides guidance for the transition of IT services into the business environment.
It includes the following topics:
|—||Managing change (organizational and cultural)|
|—||The principles of service transition|
|—||Methods, practices and tools|
Fundamentally, it covers how to create a transition strategy from service design and transfer it to the production (business) environment.
The ITIL Service Transition volume itself is published by, and can be obtained directly from, TSO Books
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